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Frequently Asked Questions

Shipping & Orders

Everything you need to know about Chic Society. If you can't find your answer here, feel free to reach out to us at [email protected].
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Because every piece is printed just for you, production takes 2-3 business days. Once shipped, estimated delivery is 3-7 business days for the US, and 5-14 business days for Europe.
DO YOU SHIP INTERNATIONALLY?
Yes! We offer FREE shipping to the United States, Europe, Australia, Japan, and select international destinations. (Please note that international orders outside the US may be subject to local customs duties, which are the customer's responsibility.)
CAN I TRACK MY ORDER?
Absolutely. You will receive a shipping confirmation email with a tracking link as soon as your order leaves our facility.

Returns & Replacements

WHAT IS YOUR RETURN POLICY?
We accept returns within 30 days of delivery for US customers, and we offer a 14-day cooling-off period for EU customers. Items must be unused and in their original packaging. Please check our full Shipping & Return Policy page for details.
MY ORDER ARRIVED DAMAGED. WHAT SHOULD I DO?
We pack our prints with extreme care, but sometimes the journey is rough. If your item arrives damaged or defective, please email us a clear photo of the damage and the packaging right away. We will immediately send a replacement to your door at absolutely no cost to you—no need to ship the broken one back!

Product Details

WHAT KIND OF PAPER DO YOU PRINT ON?
We use high-quality, 170 gsm (65 lb) classic semi-glossy paper. It has a beautiful, silky finish that perfectly highlights the vibrant colors and nostalgic tones of our vintage photography. Plus, it is responsibly sourced and FSC-certified!
ARE THE FRAMES MADE OF REAL WOOD?
Yes, our frames are crafted from natural pine wood, offering a clean, modern look. For safe shipping and a lightweight feel, we use transparent, shatterproof plexiglass instead of traditional heavy glass.
DOES THE FRAMED PRINT COME READY TO HANG?
Yes! If you order a framed print, it arrives fully assembled. We even include the hanging hardware for both horizontal and vertical setups, so it can go straight from the box to your wall in seconds.